Registration / Login problem

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Kefwar
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Registration / Login problem

Post by Kefwar »

I just registered on the stable server using auto-type from the password manager for the password and password confirmation fields. When trying to login, again using auto-type from password manager, the password seems invalid. The username is still taken and I cannot re-register.

Is the registration or login flow from within the client broken?
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Ceikry
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Re: Registration / Login problem

Post by Ceikry »

No, it's definitely not broken. Did you follow the rules about the allowed passwords? (12 characters max, passwords are case-sensitive.)

Edit: As proof it's not broken, I just registered and logged into a new account just fine. Issue is definitely with something you did.
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Kefwar
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Re: Registration / Login problem

Post by Kefwar »

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I've taken a password of 20 characters (including special characters). Are special characters an issue and is there a way to reset it?
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Ceikry
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Re: Registration / Login problem

Post by Ceikry »

sorry, 20 chars is the password max. 12 is the username max. My bad on that. Some special characters can be an issue, but not the usual ones (!@#$%^&*)
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Re: Registration / Login problem

Post by Ceikry »

As for resetting it, you can request a password reset from @ryannathans on discord if you can provide proof you own the account. (in this case, it should be reasonably easy, as the account doesn't even have progress.)
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Kefwar
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Re: Registration / Login problem

Post by Kefwar »

Thanks for the info Ceikry, I'll try to contact ryannathans!
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